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How to Succesfully Begin Contracting in Public Transit

At NATA, part of our mission is to provide resources and educational materials on contracting as an option for public transit service. There are numerous options for contracting and each agency customizes their contract for their community’s and agency’s needs. However, the fundamentals of what makes a successful contract and contracting relationship are the same. At NATA we know that an open, transparent, and results-driven partnership between a private contractor and transit agency fosters the ability for both parties to deliver a better experience for passengers and the broader community. This guide serves as a starting point for how to contract an existing service or a new mode of transit.

Download the Contracting Guide

About the North American Transit Alliance

The North American Transit Alliance (NATA) is comprised of the six largest private transit contracting firms that operate and maintain critical ADA paratransit, fixed route, and other transportation services on behalf of U.S. transportation agencies nationwide. NATA was created to further transit innovation and advocate for its workforce, who serve and transport some of our most vulnerable citizens, including seniors and ADA-eligible riders. NATA’s member organizations make up 15 percent of the U.S. public transportation workforce, encompassing more than 74,000 total employees.